Job Title:               

Linen Porter

Reporting to:    

Accommodation Manager

Job Description:          

The successful candidate will be responsible for assisting the Accommodation Team in ensuring all public areas, guest rooms, and other facilities are clean, stocked and well maintained and up to resort standards.

Key Responsibilities

• Assist in cleaning and maintaining common areas and respond to any cleaning needs across the resort efficiently.
• Ensure housekeeping carts and supply rooms are stocked with appropriate materials.
• Ensure inventory levels are maintained for housekeeping items and guest supplies and inform Accommodation Manager of any discrepancies and low stock.
• Transport clean linens and towels to accommodation team and guest rooms.
• Collect and removed used linens, towels, and trash from guest rooms.
• Assist the accommodation team in setting up and preparing rooms for new arrivals as needed.
• Transporting extra beds or cots as requested and assembling when required.
• Provide excellent customer service to guests and help with luggage handling and transporting items as needed.
• Report any maintenance issue or guest feedback to relevant departments.
• Ensure corridors and fire exits are kept clear at all times.
• Adhere to health and safety procedures.

Skills/Requirements

• Previous experience in a similar role in a 3 or 4 star hotel preferred.
• Full, clean driver’s license required.
• Attention to detail and organisation skills.
• Ability to work well as part of a team.
• Excellent communication and customer service skills.
• Flexibility to work varying shifts such as weekends and bank holidays.
• Minimum 12 months’ work permit required.