Job Title:

Conference & Banqueting Waiter

Reporting to:          

Director of Conference & Banqueting

Job Description:    

The successful candidate will ensure a smooth and efficient running of the conference & banqueting department while maintaining agreed standards of customer service as well as setting up assigned function rooms, stations and tables 

Key Responsibilities

• Setting up assigned function rooms, stations and tables
• Retrieve and serve alcoholic, non-alcoholic and food orders to guest tables according to hotel specifications and group requirement, courteously and efficiently
• Take beverage orders and collect payments where specified
• Maintain cleanliness and condition of the work areas and equipment
• To carry out cash handling procedures in accordance with Company Policy
• Adhere to strict Health & Safety standards to ensure well-being of guests and other team members
• Be able to move and lift up to 16kg (women) and up to 25kg (men) as per safe manual handling guidelines

Skills/Requirements

• Minimum 1 year experience in a similar conference & banqueting waiter role
• Previous bar experience
• Knowledge of Food Hygiene Regulations
• Cash handling experience an advantage
• Excellent customer skills and communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own on as part of a team
• Ability to serve alcohol as per current laws